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Add a business

A business in Paysense represents a single legal employing entity - typically one ABN. Every employee, pay run, super contribution and STP submission lives under a business, so this is the very first thing you'll create in a new tenant.

This tutorial walks through the five-step Create new business wizard end-to-end. Along the way you'll see how Paysense uses live integrations with the Australian Business Register (ABR), Google Places, the bank registry, and the APRA super fund register to do most of the data entry for you.

What you'll need

ItemRequiredNotes
Business name or ABNYesUsed to look up the official record from the ABR
Registered business addressYesLooked up via address autocomplete or entered manually
Primary contactYesA name, email, and AU mobile number
Bank accountOptionalCan be added later from the business dashboard
Default super fundOptionalCan be added later; useful when adding employees
tip

You can skip the optional bank account and default super fund steps for now. If you do, the wizard will still create the business - just expect to come back to Business → Details → Bank Account and Business → Super before your first pay run.


Step 1: Open the wizard and look up the business

Sign in to Paysense. From the left-hand sidebar, expand Business and click New. You'll land on the Create new business wizard at /business/new - the wizard has five steps shown across the top, and your progress is preserved within the session.

The fastest way to populate Step 1 of the wizard is to use the ABR autocomplete. Start typing the trading or registered name of the business in the Search the Australian Business Register field. In this example we'll create a business for Atlassian, so type Atlassian and wait a moment - Paysense queries the ABR live and returns matching entities.

ABR autocomplete dropdown showing Atlassian results

Select the correct entry - ATLASSIAN PTY LTD - and Paysense will automatically fill in the Business Name (trading name), Legal Name, and ABN (validated against the ABR).

You only need to confirm the two payroll-specific defaults yourself:

FieldDescriptionDefault
Standard Hours per DayUsed to convert salaried employees' annual rates into hourly rates and to validate timesheet entries7.6
End of WeekThe day a pay-week ends. Drives weekly pay-cycle boundariesSunday

Step 1 fully populated from the ABR lookup

note

If the business isn't found in the ABR (for example a brand-new entity), you can type the Business Name, Legal Name, and ABN manually. The ABN will still be validated against the standard ABN check digit.

When the form is complete, click Next.


Step 2: Add the registered address

Step 2 of the wizard captures the business's registered address, which Paysense uses for STP filings and as the default workplace address for employees.

Just like Step 1, the fastest path is the Address Lookup field, which is wired up to Google Places. Start typing the street address and select from the dropdown. For our Atlassian example we'll use Atlassian's Sydney HQ - type 363 George Street Sydney and the lookup returns matching addresses worldwide.

Address autocomplete showing matches for 363 George Street Sydney

Pick the correct result and Paysense parses the components into the individual fields - Address Line 1, Suburb, State, and Post Code.

Step 2 fully populated from the address lookup

tip

Address Line 2 is optional - use it for unit, level, or suite numbers when the address lookup doesn't capture them. You can also bypass the lookup completely and type each field manually if you prefer.

Click Next when the address looks right.


Step 3: Add a primary contact

Step 3 of the wizard captures the primary contact for the business. This is the person Paysense will contact about the business's payroll, and the email and mobile here can later be verified to enable notifications.

Fill in the Contact Name, Email Address, and Mobile Number for the contact.

Step 3 with the contact details filled in

note

Mobile numbers are validated as Australian mobiles (04xx xxx xxx). Landlines, international numbers, and toll-free numbers are not accepted in this field.

Click Next.


Step 4: Add a bank account (optional)

Step 4 of the wizard lets you add the business bank account that will be debited when you pay employees. This step is optional - you can skip straight to the next step and add a bank account later from Business → Details → Bank Account - but adding it now means your first pay run will be ready to go.

Fill in the Account Name (typically the business name or "Operating Account"), BSB (6 digits), and Account Number (6–9 digits). As you type the BSB, Paysense validates it live against the bank registry and shows the bank and branch when it recognises the number.

Step 4 with bank account details filled in

caution

Make sure the account name and number match the records held by your bank. Mismatched details are the most common cause of ABA/EFT file rejections when you process your first pay run.

Click Next to continue.


Step 5: Set a default super fund (optional)

Step 5 of the wizard lets you nominate a default super fund for the business. When you later add new employees, this fund will be pre-selected - you can always override it per employee.

Start typing a fund name, USI, or ABN in the search box. Paysense queries the APRA register and returns matching funds with their key identifiers.

Super fund autocomplete showing AustralianSuper results

Select the fund. A summary card appears confirming the Fund Name, ABN, and USI that will be saved against the business.

Selected super fund summary card

tip

The default super fund satisfies the Stapled Super Fund / Choice of Fund requirements for any employee who doesn't nominate their own fund. Most businesses set this once and never change it.

When you're happy with the selection, click Create Business.


Step 6: Review the completion screen

Paysense saves the business and shows a confirmation screen summarising what was set up.

Completion screen showing setup summary and verification status

The Setup Summary confirms each piece that was successfully configured:

  • Business created - the legal entity exists in Paysense
  • Bank account configured - only shown if you completed Step 4
  • Default super fund configured - only shown if you completed Step 5

The Verification Status panel shows three independent checks:

CheckMeaning
ABN verifiedPaysense confirmed the ABN against the ABR during Step 1
Email not verifiedThe contact email hasn't been confirmed yet - click Verify to send a confirmation email
Mobile not verifiedThe contact mobile hasn't been confirmed yet - click Verify to send an SMS code
note

You don't have to verify the email and mobile right now - they're only required for the contact to receive notifications. You can come back to these checks at any time from the business details screen.

Click Go to Business to land on the new business dashboard, or Add Another Business if you have more entities to set up.


Step 7: Land on the business dashboard

Once you click Go to Business, Paysense opens the new business dashboard at /business/{businessId}/dashboard.

Business dashboard for the newly created business

A few things to notice:

  1. The left sidebar now shows the new business as the active context. All the business-scoped sections - Dashboard, Details, Pay cycles, Pay types, Leave types, Leave settings, Employee payments, Team, Super, ATO reporting - are unlocked and ready to use.
  2. The Notifications panel on the right shows the activity log for the business. You'll see an initial entry confirming the bank account was created.
  3. The Total Pay Cost widget reads $0.00 for the current financial year - it'll start populating as soon as you process your first pay run.

That's it - the business is fully created and ready to use.


What's next

Now that the business exists, the typical next steps are:

  1. Configure pay cycles - define the weekly, fortnightly, or monthly cycles your employees will be paid on. See Configure pay cycles.
  2. Add your first employee - collect personal details, tax file declaration, and bank/super details. See Add an employee.
  3. Run your first pay run - generate payslips and create the ABA payment file. Tutorial coming soon.
  4. Lodge your first STP event - submit a Pay Event to the ATO. Tutorial coming soon.

Troubleshooting

SymptomLikely causeWhat to do
ABR autocomplete returns no resultsThe ABR service is rate-limiting, or the name has unusual punctuationTry the ABN directly, or fall back to manual entry
Address lookup returns no resultsGoogle Places couldn't match the addressTry a shorter query (e.g. just the street and suburb), or enter the fields manually
BSB field shows "Unknown bank"The BSB isn't in the bank registryDouble-check the BSB on a recent bank statement; the field still allows you to save once you're sure it's correct
Super fund not foundThe fund is self-managed (SMSF) or not in the APRA registerSMSFs aren't set as a default fund - leave this blank and configure SMSFs per-employee instead
Create Business button is disabledA required field on a previous step is invalidUse the stepper at the top of the wizard to jump back; invalid fields are highlighted in red

If you hit a problem the table doesn't cover, check the Notifications panel on the business dashboard - Paysense logs detailed events there for every business-level action.